Terms & Conditions

Table of Contents

  • Service Description
  • Ordering Process
  • Delivery Schedule
  • Delivery Charges
  • Payment Terms
  • Cancellation Policy
  • Quality Assurance
  • Liability
  • Force Majeure
  • Intellectual Property

1. Service Description

We deliver your water in bulk water transport tanks; once we arrive, our well trained staff will ensure your water order being delivered right to your storage area where you want it delivered. Our locations we supply bulk water, is up to 200km from Cape Town centre.

We deliver as little as 1000 Liter, up to 20 000 Liter per truck load. Hence we can ensure delivering more than this quantity.

2. Ordering Process

With Bulk Water Supply you have three very easy ordering options:

  • Order online and pay same time for fastest delivery service (Recommended)
  • Order by WhatsApp
  • Order by email

3. Delivery Schedule

We deliver as per your request, unless we are already booked for your preferred time slot. Potential delays due to weather conditions or other factors beyond our control may cause the delivery date to be changed.

4. Delivery Charges

Our delivery is and will always be FREE of charge in the Nothern Suburbs of Cape town, however areas outside this area will be charged at a minimal delivery fee to cover our overheads and expenses. Surcharges for difficult-to-access locations could be charged extra through upfront communication.

Please understand that all places we delivery are not all easy accessible delivery areas, as our trucks are quite large to operate.

5. Payment Terms

We offer the following payment options:

  • Direct Bank Transfer
  • Pay U
  • Snapscan
  • COD

6. Cancellation Policy

A cancelation fee of 10% will be charged on any cancelation of the order. Please ensure you provide your legitimate banking details that corresponds with your order details.

7. Quality Assurance

You are welcome to request for our Lab tested certificate at any time, through our contact page; before or after you ordered.

8. Liability

We don’t take any responsibility for any damages that can occur at the delivery area. Please ensure a competent person is on site to make the necessary offloading arrangements with our well trained staff, to avoid any conflict or possible damages to the property.

9. Force Majeure

Circumstances beyond our control that may affect the ability to fulfil water delivery orders, such as natural disasters or regulatory changes may cause a delay in the supply of the water.

10. Intellectual Property

Please do not copy and use the information off our website Or try to look and feel like our brand. This may lead to legal action against you.